Payment Method

About card payment

• Your card issuer may ask for OTP, 3D Secure, or other verification steps.
• If your card uses another currency, conversion rates and additional card fees may be handled by your issuing bank.
• A failed card payment can happen because of bank security rules, insufficient limit, incorrect details, or unsupported card settings.

About bank transfer

• Please follow the payment instructions shown at checkout, including the bank name, account or virtual account number, and exact amount.
• Some bank payments may have an expiry time. If the payment expires, a new order or payment instruction may be required.
• Payment confirmation depends on the payment provider and bank processing status.

About retail outlet payment

• Bring or show the payment code from checkout to the cashier.
• Please pay before the payment code expires.
• Keep your receipt until the payment is confirmed and your order is processed.

About e-wallet payment

E-wallet payment is suitable for customers who want a fast payment experience through a supported wallet app.

• Make sure your e-wallet account is active and has enough balance before paying.
• You may need to approve the payment inside your e-wallet app.
• If the payment is not completed within the allowed time, the transaction may expire automatically.

About QRIS payment

• Scan the QR code shown at checkout using a QRIS-supported app.
• Check the payment amount carefully before confirming the payment.
• After payment is completed, confirmation will follow the payment provider's processing status.

About paylater payment

• Approval, limit, installment options, and fees are handled by the paylater provider.
• Sweets Play cannot change your paylater approval result, credit limit, installment terms, or provider fees.
• Please read the payment terms carefully before confirming a paylater transaction.